1. Introduction
Apex Auto Spa LLC ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://apexautospa.biz or submit a detailing service request.
2. Information We Collect
Full name and contact information (phone number, email address)
Vehicle information (make, model, year)
Service preferences and appointment details
SMS/text message consent preferences
IP address and browser data for analytics purposes
3. How We Use Your Information
We use the information you provide to:
Send appointment confirmations and service reminders via SMS or call
Respond to mobile detailing service inquiries
Schedule and confirm mobile detailing appointments
Send marketing messages about seasonal specials and discounts (only with your explicit separate consent)
Improve our website and service offerings
4. SMS Messaging & Consent
Message Frequency: Message frequency varies based on your interactions with our service. On average, customers receive 3–5 messages per month.
Message and Data Rates: Message and data rates may apply. Contact your carrier for details.
You may opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance.
5. Data Sharing & Third Parties
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or trade your personal information or customer lists to any outside parties.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. All form submissions on our website are protected by SSL encryption. While no method of transmission over the Internet is 100% secure, we take commercially reasonable steps to protect your data.
7. Children's Privacy (COPPA Compliance)
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].
8. Age Requirement
By opting into our SMS services, you represent that you are at least 18 years of age. You must be 18 or older to use our services or opt into our messaging program.
9. Your Rights & Opt-Out Options
To opt out of SMS messages: Reply STOP to any message
To request deletion of your data: Email [email protected]
To update your information: Call (904) 439-2323
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy. The most current version will always be available at https://apexautospa.biz/privacy-policy.
12. Terms & Conditions
Your use of our website and services is also governed by our Terms & Conditions. View them here: https://apexautospa.biz/terms
Privacy Policy — Contact Information
Business Name: Apex Auto Spa LLC
Address: 235 Huntston Way, Jacksonville, FL 32259
Phone: (904) 439-2323
Email: [email protected]
Website: https://apexautospa.biz